Privacy Policy
Last updated: 22 June 2026
Baye3 is an AI sales assistant operated by Cliqom, an AI and technology company registered in the Qatar Financial Centre, Doha, Qatar (“Cliqom”, “we”, “us”). Baye3 works on behalf of the businesses that subscribe to it (“Clients”), responding to messages their customers send across WhatsApp, Instagram, and web chat. This policy explains what data we handle, why, who we share it with, and the choices available to you.
Who this applies to
This policy covers two groups: people who message a Client’s connected WhatsApp, Instagram, or web account and are answered by Baye3, and the Clients who subscribe to Baye3 to run their own customer conversations.
Information we collect
We collect only what is needed to run the assistant and give the Client a record of their conversations:
- The messages and content you send to a Client’s account.
- Contact identifiers such as your name, WhatsApp number, Instagram username, and any email or phone number you choose to share.
- Conversation metadata: timestamps, the channel used, enquiry details, and any appointment or booking information.
- Client account data: the business’s details and the knowledge base the Client configures Baye3 to answer from.
How we use information
- To operate the assistant: read your message, generate a reply, answer questions, qualify the enquiry, and book appointments where applicable.
- To give the Client a record of their own conversations, leads, and bookings.
- To maintain, secure, troubleshoot, and improve the service.
We do not sell personal data, and we do not use it for advertising.
WhatsApp and Instagram
Baye3 accesses WhatsApp and Instagram messaging through Meta’s official APIs. We handle data obtained through those APIs in line with Meta’s Platform Terms and Developer Policies, and we only access the messages exchanged with the Client’s own connected account.
AI processing
To generate replies, message content is processed by our AI providers, Anthropic and, as a fallback, OpenAI. These providers process the content solely to return a response and, under our agreements with them, do not use it to train their models.
Who we share data with
We share data only as needed to provide the service:
- The Client whose account you contacted, who can see the conversation you had with their business.
- Service providers acting on our behalf: Supabase (database and file storage), Vercel and Railway (hosting), Anthropic and OpenAI (AI processing), and Meta (messaging delivery).
- Authorities or others where required by law, or to protect rights, safety, and security.
Data retention
We keep conversation data for as long as the Client’s account is active and as needed to provide the service, then delete or anonymise it within a reasonable period, unless a longer period is required by law.
Your choices and data deletion
You may request access to, correction of, or deletion of the data Baye3 holds about you. To request deletion, email baye3cliqom@gmail.com from or referencing the channel and identifier you used (for example, your WhatsApp number or Instagram username). We action verified requests within 30 days. Because Baye3 acts on behalf of a Client who controls the account you contacted, some requests are coordinated with that Client.
Security
We use encryption in transit and at rest, access controls, and strict per-Client data isolation, so one business can never see another business’s data. No system is perfectly secure, but we work to protect your information against unauthorised access, loss, and misuse.
Children
Baye3 is built for business communication and is not directed at children under 18, or under the age of majority in your jurisdiction. We do not knowingly collect data from them.
International processing
Some of our service providers process data on infrastructure located outside Qatar. Where that happens, we rely on those providers’ safeguards for handling the data.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the latest version, and continued use of Baye3 after a change means you accept the updated policy.
Contact
Cliqom, Doha, Qatar. For any privacy question or request, email baye3cliqom@gmail.com.